Skip to main content

iQhda Interactive Header
iQhda FAQ Center | Professional Product Knowledge Base
iQhda Product Knowledge Center Updated for all 9 platforms
Professional Product Support

FIND THE RIGHT ANSWER.
FAST.

Search 135 client-friendly answers covering features, branding, installation, operations, deployment, compatibility, and project planning.

?
SEARCH THE COMPLETE FAQ LIBRARY What would you like to know?
Browse Questions
135 Total Answers Across every product
15 FAQs Per Product Consistent and organized
9 Professional Platforms One knowledge center
Wall Matrix Shuffle Pro Arena Core Loyalty Soccer Control Feedback QR Offers Pool Table Bowling
135 questions available Use product filters below or search across every answer.
Product Directory

Select a product or browse everything

Each product contains 15 carefully organized, client-facing questions and answers.

WM
Video Wall & Display Control

iQhda Wall Matrix

Centralized media, scheduling, mapping, and multi-screen operations for professional display environments.

15 frequently asked questions
01 What is iQhda Wall Matrix?

iQhda Wall Matrix is a professional display-control platform for managing video walls, projectors, LED panels, commercial screens, media schedules, overlays, and connected visual environments from a central operational interface.

02 Who is Wall Matrix designed for?

It is designed for retail spaces, hospitality venues, entertainment centers, control rooms, exhibitions, public environments, and businesses operating one or more professional displays.

03 What types of displays can it manage?

The platform can be positioned for commercial monitors, projectors, LED display systems, wide-format screens, video walls, and other supported visual outputs. Final compatibility is confirmed during project planning.

04 Can one hub control multiple screens?

Yes. A central hub can organize connected screens, groups, media, schedules, and presentation workflows so staff do not need to operate every display separately.

05 Does it support cloud, Wi-Fi, and local network operation?

Yes. Wall Matrix can be prepared for cloud-connected, Wi-Fi, or local-network environments, depending on the venue design, operating requirements, and deployment model.

06 Can content be scheduled in advance?

Yes. Businesses can organize media and create scheduled playback plans for different screens, groups, dates, and operating periods.

07 Can displays be grouped together?

Yes. Screens can be organized into logical groups so content and presentation actions can be managed more efficiently across selected display areas.

08 Does it support text and image overlays?

Yes. Branded text, image, and informational overlays can be used to strengthen announcements, promotional presentation, and venue communication.

09 Can it be used for projection mapping?

Wall Matrix includes projection-focused positioning and presentation capabilities suitable for mapped visual experiences. The exact installation approach is planned around the physical site.

10 Can businesses run advertising or promotional campaigns?

Yes. The platform can support promotional content, advertiser-focused presentation, campaign organization, and scheduled media delivery across selected displays.

11 Is Wall Matrix suitable for a single location and multiple locations?

Yes. It can be positioned for a focused single-site installation or a larger multi-location operation, with the final architecture selected according to scale and management needs.

12 How many screens can the platform support?

Capacity depends on the selected plan, hardware design, output configuration, and expansion requirements. The recommended setup is prepared after reviewing the number and type of displays.

13 Can the system continue working through a local network?

A local-network deployment can support fast site-based operations where appropriate. Connectivity and continuity requirements are confirmed before installation.

14 Can the interface and visual output be branded?

Yes. Client identity, colors, logos, overlays, media, and presentation elements can be prepared to match the venue or campaign.

15 What information is needed for a Wall Matrix quotation?

The main details are the number and type of screens, resolution, physical layout, connection distances, content requirements, number of locations, and whether scheduling, mapping, campaigns, or cloud access are required.

SP
Interactive Shuffleboard

iQhda Shuffle Pro

A premium shuffleboard experience with live scoring, player profiles, game modes, audience visuals, and venue-ready control.

15 frequently asked questions
01 What is iQhda Shuffle Pro?

iQhda Shuffle Pro is an interactive shuffleboard platform that adds live scoring, digital match presentation, player profiles, branded visuals, game history, and operator controls to the traditional game.

02 Where can Shuffle Pro be used?

It is suitable for entertainment venues, clubs, lounges, hotels, corporate events, tournaments, brand activations, and other social gaming environments.

03 Does Shuffle Pro provide live scoring?

Yes. The system presents scores and match progress in real time through a clear player and audience-facing visual experience.

04 What game modes are available?

The platform supports Round Mode and Timer Mode, allowing venues to offer structured competition or faster time-based entertainment without publicly limiting the experience to fixed durations.

05 Does it support multiple players?

Yes. Shuffle Pro is designed for multiplayer social and competitive experiences. The recommended setup is selected according to the venue and preferred match format.

06 Can players enter their names and profiles?

Yes. Player naming and profile-style presentation help make each match more personal and engaging.

07 Can player photos or selfies be included?

Yes. Player photo capture can be included in the onboarding journey so names and profile visuals appear in the live experience.

08 Is there an audience-facing live display?

Yes. A dedicated live display can show players, scores, match progress, branding, and winner presentation for spectators and participants.

09 Can the experience be customized for a venue or sponsor?

Yes. Client branding can be applied through logos, colors, visual identity, messages, and sponsor-focused presentation.

10 Does it support both live and manual operation?

Yes. The platform can provide a live interactive workflow together with operator-assisted on-screen controls when manual input is preferred.

11 Are match history and results available?

Yes. Match records, previous results, and result-sharing experiences can support venue operations, events, and social engagement.

12 Is Shuffle Pro suitable for tournaments?

Yes. Round-based competition, live scoring, audience visuals, and result presentation make it suitable for organized tournaments and branded challenges.

13 Can it be installed permanently or used for events?

Yes. Shuffle Pro can be prepared for permanent venue installations or professionally managed event deployments.

14 Is the system easy for staff to operate?

The operator experience is designed around fast player setup, clear match control, repeatable sessions, and practical day-to-day venue use.

15 What is needed to plan a Shuffle Pro project?

The project team normally reviews table dimensions, display position, installation type, player flow, branding requirements, venue lighting, and whether the deployment is permanent or event-based.

AC
Gaming Arena Management

iQhda Arena Core

A connected front desk and player-station ecosystem for sessions, game launching, station control, requests, and arena operations.

15 frequently asked questions
01 What is iQhda Arena Core?

iQhda Arena Core is a gaming arena management platform that connects the front desk with player PCs, customer sessions, game launching, station status, requests, records, and venue operations.

02 Who is Arena Core designed for?

It is designed for game zones, esports lounges, PC arenas, gaming cafés, and entertainment venues that manage multiple customer stations.

03 Can staff manage multiple PCs from one dashboard?

Yes. The front desk can review and control multiple connected player stations through one organized operational interface.

04 How does customer session management work?

Staff can create, assign, monitor, and complete customer sessions through a structured front desk workflow.

05 Can games be launched remotely?

Yes. Supported games can be prepared or launched from the front desk, reducing the need for staff to visit each player PC individually.

06 What does the player see on the gaming PC?

The customer can receive a branded fullscreen, kiosk-style launcher with controlled game access, session information, and a consistent venue experience.

07 Does Arena Core support session timers?

Yes. Session timing and remaining-time visibility are central parts of the customer and operator workflow.

08 Can it work on a local network?

Yes. Arena Core is designed for responsive LAN-based venue operations and can also be prepared for cloud-ready growth where required.

09 Does the system keep records and activity history?

Yes. Session records, operational activity, and useful venue history can provide better visibility for staff and management.

10 Can customers send requests to the front desk?

The platform supports customer-request handling so staff can review and respond to station needs more efficiently.

11 Can different staff or users be managed?

Yes. User and administrative management can support a more organized and controlled venue workflow.

12 Does Arena Core support live monitoring?

The platform is positioned as live-monitoring ready, with future supervision and controlled remote-oversight capabilities considered within the broader ecosystem.

13 Can the platform scale to larger arenas?

Yes. It is designed around multi-device deployment and can be planned for smaller venues or larger station environments.

14 Is it suitable for daily commercial use?

Yes. Arena Core is built around repeatable customer sessions, consistent player-station behavior, and practical front desk operation.

15 What details are required for an Arena Core proposal?

The main requirements include the number of player PCs, game library, session model, front desk workflow, network environment, branding needs, customer requests, and future monitoring expectations.

LY
Loyalty & Customer Retention

iQhda Loyalty

A multi-branch loyalty, rewards, offers, analytics, and branded customer-engagement platform.

15 frequently asked questions
01 What is iQhda Loyalty?

iQhda Loyalty is a customer retention and rewards platform for managing members, points, rewards, offers, tiers, branches, analytics, and branded engagement journeys.

02 Which businesses can use the platform?

It is suitable for retail groups, restaurants, cafés, hospitality brands, salons, service businesses, franchise-style operations, and other customer-focused organizations.

03 Can the platform manage points and rewards?

Yes. Businesses can build structured loyalty journeys around points, rewards, benefits, and customer participation.

04 Does it support tier-based loyalty programs?

Yes. Tiered memberships can be used to create progressive benefits and stronger incentives for customers to remain active.

05 Can it manage multiple branches?

Yes. The platform supports branch-level visibility and centralized loyalty management across multiple business locations.

06 Can different branches run different offers?

Yes. Location-focused promotions can be supported while maintaining a consistent overall brand and loyalty strategy.

07 Does the platform include customer management?

Yes. Customer accounts, activity, loyalty progress, engagement history, and reward participation can be organized through the business platform.

08 Can businesses create offers and campaigns?

Yes. Marketing offers, promotional campaigns, and engagement-led reward journeys can be managed as part of the loyalty ecosystem.

09 What analytics are available?

The platform can provide dashboards for customer activity, reward participation, repeat engagement, campaign performance, and branch-level visibility.

10 Can the customer experience be branded?

Yes. Customer-facing journeys can use the business logo, colors, messaging, reward identity, and overall visual style.

11 Is iQhda Loyalty white-label ready?

Yes. It can be positioned for branded deployments serving different businesses, business units, or enterprise clients.

12 Can it support multiple brands?

The architecture can support single-brand and multi-brand use cases, subject to the selected deployment model and commercial scope.

13 Does it support QR or scan-based customer journeys?

QR or scan-related interactions can support customer registration, rewards, and engagement flows where included in the project.

14 Is the platform suitable for a growing business?

Yes. It is designed to support structured operations across expanding branches, customer programs, and larger branded deployments.

15 What is needed to design a loyalty program?

The project normally begins with branch count, customer journey, earning rules, reward structure, tiers, offers, branding, reporting requirements, and the intended customer-facing experience.

SC
Live Sports Presentation

iQhda Soccer Match Control

Real-time match control, synchronized score and clock displays, overlays, sponsors, media, and video-wall output.

15 frequently asked questions
01 What is iQhda Soccer Match Control?

It is a professional soccer control and live-display platform for managing scores, match timing, periods, teams, players, events, overlays, sponsor graphics, media, and audience-facing screens.

02 Who is the system designed for?

It is suitable for sports venues, fan zones, event productions, football activations, stadium-style displays, clubs, and branded match experiences.

03 Can the operator update the score live?

Yes. The operator dashboard allows live score changes that are synchronized with the audience display.

04 Does it include a match clock and period control?

Yes. Match timing, clock status, periods, and live match-state presentation are core parts of the workflow.

05 Can teams and players be prepared before the match?

Yes. Team identity, player information, lineups, colors, and match details can be organized before the live event.

06 What types of live overlays are supported?

The system can present goals, cards, substitutions, announcements, player information, lower thirds, and other match-driven visual moments.

07 Can sponsor graphics and advertising be shown?

Yes. Sponsor identity, promotional messages, advertising layers, and branded match-day visuals can be integrated into the display experience.

08 Does the system support media playback?

Yes. Videos, images, animations, and promotional content can be triggered as part of the event presentation.

09 Can it work with video walls and multiple screens?

Yes. The system is designed for single displays, multi-screen layouts, and video-wall environments.

10 Can operators preview graphics before they go live?

Yes. Preview-focused workflows can help production staff review score graphics, overlays, and sponsor content before audience presentation.

11 Does it keep a timeline of match events?

Yes. Goals, cards, substitutions, and important operator actions can be organized in a clear event timeline.

12 What happens if the display or operator workflow is interrupted?

The platform is designed around match-state continuity so the live presentation can maintain consistent operational progress.

13 Can an operator correct a previous action?

Practical correction controls can support live production when a score or event action needs to be adjusted.

14 Can it support wider football operations?

High-level extensions can support broader team, player, staff, coaching, and management visibility when included in a larger project.

15 What information is needed for a soccer display proposal?

The project team reviews screen count, resolution, layout, match workflow, operator position, team presentation, sponsor requirements, media content, and whether the installation is permanent or event-based.

FB
Digital Customer Feedback

iQhda Feedback

A branded customer feedback form and management dashboard for ratings, comments, sentiment, and service visibility.

15 frequently asked questions
01 What is iQhda Feedback?

iQhda Feedback is a focused customer-experience tool that combines a branded digital feedback form with a management dashboard for reviewing ratings, comments, and satisfaction activity.

02 Which businesses can use it?

It is suitable for cafés, restaurants, retail counters, hospitality businesses, salons, clinics, service locations, and other customer-facing environments.

03 What information can customers submit?

Customers can provide a name, mobile number, optional email, experience rating, and written feedback, according to the configured form journey.

04 How does the rating experience work?

A simple visual or emoji-style rating flow helps customers communicate satisfaction quickly before adding additional comments.

05 Can the form collect customer comments?

Yes. The form can capture more detailed comments so management receives context beyond a basic rating.

06 Does it support a verification-assisted submission flow?

Yes. A guided verification step can be included when the business wants a more structured customer submission process.

07 What does the customer see after submitting feedback?

The journey can finish with a branded thank-you confirmation and, where appropriate, a reward-style or promotion-friendly message.

08 Does the system include a management dashboard?

Yes. Authorized business users can review feedback activity through KPI cards, charts, trends, and organized dashboard views.

09 What business insights can the dashboard show?

Typical visibility includes response volume, overall satisfaction, average rating, rating distribution, response trends, and feedback activity.

10 Is the interface multi-language ready?

Yes. The customer-facing experience can be prepared for multiple languages according to the target audience.

11 Can the form match the business brand?

Yes. Logos, colors, messages, button styles, thank-you screens, and overall visual presentation can be customized.

12 Can the feedback form be used on a tablet or counter screen?

Yes. It is well suited to tablets, kiosks, counters, reception areas, and other in-store customer touchpoints.

13 Can the email field be optional?

The customer journey can be configured so selected contact fields, such as email, are optional where appropriate.

14 Is management access protected?

Yes. The dashboard is intended for controlled business access without publicly exposing the specific access method or internal configuration.

15 What is needed to plan a feedback deployment?

The business should define the form fields, rating style, languages, branding, verification preference, thank-you message, promotional journey, dashboard expectations, and installation devices.

QR
QR Promotions & Redemption

iQhda QR Offers

A QR-powered platform for digital offers, customer redemption, campaign analytics, templates, and branch operations.

15 frequently asked questions
01 What is iQhda QR Offers?

iQhda QR Offers is a digital promotion platform that helps businesses create offers, deliver QR-linked customer journeys, manage redemptions, monitor performance, and organize campaigns across branches.

02 How does the customer redemption journey work?

Customers scan or open the offer, review the details and validity, complete the guided redemption action, and receive a clear success or status message.

03 What kinds of offers can businesses create?

The platform can support percentage discounts, bundle offers, complimentary items, event promotions, limited-time campaigns, and other approved promotional formats.

04 Can offers be managed from one dashboard?

Yes. Businesses can create, organize, activate, review, and manage offers through a central campaign interface.

05 Does the platform track campaign performance?

Yes. Analytics can show redemption activity, offer engagement, conversion trends, and branch-level performance.

06 Can saved offer templates be reused?

Yes. Reusable templates help teams launch consistent promotions faster without rebuilding every campaign from the beginning.

07 Does it support multiple branches?

Yes. Offers can be organized for selected locations or managed across a wider multi-branch operation.

08 Can different branches have different promotions?

Yes. Location-based campaign availability can be prepared while maintaining consistent branding and central visibility.

09 Can the customer screen be branded?

Yes. The offer page, company identity, colors, imagery, messages, and success screen can be customized.

10 Does the customer see offer validity and branch information?

Yes. The redemption page can clearly present the offer details, applicable locations, validity information, and customer action.

11 How are successful and unsuccessful states handled?

The customer journey can provide clear success, already-used, unavailable, or error-style states so the user understands the offer status.

12 Can campaign activity be reviewed by location?

Yes. Branch-level organization and analytics can help management compare promotional activity across participating locations.

13 Is it suitable for events and temporary campaigns?

Yes. The platform can support limited-time event offers, visitor promotions, sponsor activations, and short promotional campaigns.

14 Can the platform be customized for the company profile?

Yes. Business identity, logo, customer-screen presentation, branch information, and campaign branding can be configured.

15 What details are required to launch a QR offer project?

The business should define offer types, validity, participating branches, branding, customer instructions, redemption journey, reporting needs, templates, and campaign volume.

PT
Interactive Billiards

iQhda Interactive Pool Table

A premium billiards experience with live scoring, profiles, branded displays, smart camera support, history, and flexible installation.

15 frequently asked questions
01 What is iQhda Interactive Pool Table?

It is a premium digital billiards platform that combines live match control, player setup, scoring, profiles, branded displays, smart camera support, session history, and venue-ready operation.

02 Where can the system be installed?

It is suitable for lounges, clubs, gaming venues, hotels, entertainment centers, events, and branded activations.

03 Does it support live scoring?

Yes. Scores and match progress can be presented through a live player and audience-facing interface.

04 What match modes are available?

The platform supports Round Mode and Timer Mode for structured competition or faster time-based sessions.

05 Does it support multiplayer matches?

Yes. The player setup and match experience are designed for multiplayer social and competitive play.

06 Can players enter names and profiles?

Yes. Player names and profile-style presentation can be prepared before the match begins.

07 Can player selfies or photos be captured?

Yes. Selfie or profile capture can personalize player cards and the live display.

08 Can the game presentation be branded?

Yes. Logos, colors, venue identity, event themes, sponsor visuals, and display elements can be customized.

09 What does smart camera support mean?

Camera-assisted interaction can add a responsive digital layer to physical gameplay without publicly exposing the detection method or technical implementation.

10 Is there a separate audience-facing display?

Yes. A live game screen can present player cards, scores, match mode, game progress, and branded visuals.

11 Are match history and records available?

Yes. Previous matches, results, and session records can support venue visibility and reporting workflows.

12 Does it support different display orientations?

Yes. Landscape, portrait, and other installation-focused display arrangements can be prepared according to the physical venue.

13 Can the screen position be adjusted during installation?

The deployment includes visual positioning and alignment support so the presentation fits the selected screen and venue layout.

14 Are operator settings protected?

The system supports controlled staff access to operational and configuration areas without publishing the specific access details.

15 What is needed for an Interactive Pool Table proposal?

The project requires table dimensions, camera and display positions, venue lighting, game mode preferences, player journey, branding, installation type, and the number of tables.

IB
Immersive Bowling

iQhda Interactive Bowling

Interactive lane visuals, custom themes, player personalization, multimedia, events, and professional venue control.

15 frequently asked questions
01 What is iQhda Interactive Bowling?

iQhda Interactive Bowling transforms traditional lanes into immersive digital experiences using responsive lane visuals, custom themes, player presentation, multimedia, and venue-ready control.

02 Who is the product designed for?

It is designed for bowling centers, family entertainment venues, arcades, resorts, events, corporate experiences, and branded activations.

03 Can it be added to an existing bowling center?

In many cases, an existing venue can be upgraded after a site review of lane dimensions, ceiling conditions, projection positions, lighting, and current operating systems.

04 How do the interactive lane effects work for players?

Visual content responds to bowling moments and can turn strikes, spares, throws, and challenges into animated lane experiences.

05 What types of themes can be created?

Venues can use environments such as galaxy, underwater, jungle, arcade, target, seasonal, children’s, event, or custom branded themes.

06 Can the experience be customized for different age groups?

Yes. Themes and challenges can be prepared for families, children, social groups, competitive players, and corporate guests.

07 Can players have profiles or personalized visuals?

Yes. Names, photos, preferences, achievements, and themed player presentation can help make each game more personal.

08 Does it support branded events and sponsor activations?

Yes. Custom logos, colors, messages, campaign visuals, and sponsor-focused lane content can create a strong branded event experience.

09 Can sound and multimedia be integrated?

Yes. Visual effects can be combined with audio, animation, video, and other multimedia presentation to improve the atmosphere around the lane.

10 Can the system support leagues and tournaments?

Yes. Custom presentation, player identity, event visuals, and competitive themes can support leagues, tournaments, and special bowling events.

11 Does it replace the venue’s normal scoring system?

The product is primarily positioned as an interactive visual and entertainment layer. Any connection with existing scoring or venue systems is reviewed for compatibility during project planning.

12 Can staff change themes and experiences?

Yes. An operator-friendly workflow can help staff select themes, prepare players, launch event modes, and manage the live experience.

13 What hardware or site conditions are required?

Requirements depend on lane size, projection distance, mounting positions, lighting, screen or lane surface, and the existing venue environment. A site review is recommended.

14 Is the system suitable for premium pricing or special events?

Interactive lanes can help venues create a differentiated product for premium bookings, parties, corporate events, family packages, and sponsored experiences.

15 What information is needed for an Interactive Bowling quotation?

The main details are lane count, lane dimensions, ceiling height, projector positions, lighting, desired themes, branding, audio requirements, event use, and whether existing systems need to be reviewed.

?

No matching questions found

Try a different product, feature, or project-planning keyword.

01

Need help choosing a product?

Share your business type and desired outcome. The iQhda team can recommend the most suitable platform.

02

Need an installation review?

Provide your layouts, displays, tables, lanes, stations, locations, and operating environment.

03

Need branded deployment?

Branding can be planned for customer screens, dashboards, game visuals, promotions, and live displays.

Project-Specific Support

Still have a question about your project?

Share the product, quantity, venue type, location, installation environment, branding needs, and business goals. The iQhda team can prepare a specific recommendation.